The Cilveras

All of our pieces are made of 925 sterling silver, an alloy of 92.5% pure silver. Some designs have rhodium or gold plating over the sterling silver; where that applies, it is stated on the product page.

Each design is modeled, cast in 925 sterling silver and finished by hand in small batches: cleaning, polishing or oxidizing, and plating where the design calls for it. Every piece is checked for size, finish and detail before it is packed.

Engraving is available on request for selected designs, inside ring bands and on the back of pendants. Email info@thecilveras.com before ordering with the piece and the text you have in mind, and we will confirm whether it can be done. Personalized pieces cannot be returned unless they arrive damaged, defective or different from what was agreed.

Orders are prepared within 3–5 business days and delivered by USPS in 3–5 business days after dispatch, so most orders arrive 6–10 business days after purchase. Orders placed after 3:00 PM ET start processing the next business day. See our Shipping Policy for details.

Yes. Unworn pieces in their original condition and packaging can be returned within 30 days of delivery for a full refund to your original payment method. Email us first for a Return Authorization number. Return postage is paid by you unless the item was damaged, defective or incorrect, in which case we send a prepaid label. Personalized pieces are final sale. Full details are in our Return & Refund Policy.

Yes. Our Lifetime Limited Warranty covers defects in materials and workmanship for the original purchaser under normal use. It does not cover normal wear, scratches, tarnish, gradual wear of plating, accidental damage or alterations by others. To make a claim, email us your order number and photos; the full terms are in Section 8 of our Terms of Service.